Introduction
I. Part 1: What Is an Information System?
1. Chapter 1: What Is an Information System?
2. Chapter 2: Hardware
3. Chapter 3: Software
4. Chapter 4: Data and Databases
5. Chapter 5: Networking and Communication
6. Chapter 6: Information Systems Security
II. Part 2: Information Systems for Strategic Advantage
7. Chapter 7: Does IT Matter?
8. Chapter 8: Business Processes
9. Chapter 9: The People in Information Systems
10. Chapter 10: Information Systems Development
III. Part 3: Information Systems Beyond the Organization
11. Chapter 11: Globalization and the Digital Divide
12. Chapter 12: The Ethical and Legal Implications of Information Systems
13. Chapter 13: Future Trends in Information Systems
Answers to Study Questions
Bibliography